Company Overview
MARA AI is a reputation management solution specifically designed for hotels. The company offers a comprehensive platform that helps hotels manage their online reputation, respond to reviews, and improve their ratings.
Features
- Review Inbox: A centralized platform for managing reviews from multiple sources
- Review Analytics: Provides actionable insights to help hotels improve their online reputation
- Surveys: AI-aided review drafts to increase conversions
- Review Widgets: Showcase ratings on the hotel's website to increase trust and conversion rates
- AI Review Reply Generator: Generates high-quality responses to reviews
- Smart Snippets: Automates parts of the reply process
- Brand Voice: Trained on existing review replies to maintain a consistent tone and language
Pricing
MARA AI offers a free trial, with three pricing plans:
- Generator: €60 per month and property (annually) or €75 per month and property (monthly)
- Inbox & Analytics: €110 per month and property (annually) or €140 per month and property (monthly)
Awards and Recognition
MARA AI has been named the Best Reputation Management Solution in 2025.
Events and News
MARA AI will be attending ITB Berlin and IHS Amsterdam, and has published a comprehensive guide to online reputation management for hotels.