TalkbackAI Overview
What is TalkbackAI?
TalkbackAI is an AI-powered service that helps businesses manage their online reputation by providing automated and customizable responses to customer reviews across multiple platforms.
Key Features
- Brand Voice Setup: Define your tone and style using real-life examples and give custom instructions on how specific review cases should be handled.
- AI Response Generation: Generate multiple unique responses tailored to your brand voice with one click.
- Multi-Platform Support: Seamlessly respond to reviews across Google, Yelp, TripAdvisor, and other major platforms.
- Analytics & Insights: Track your review response performance, analyze sentiment trends, and get actionable insights to improve your customer satisfaction scores.
Pricing
- Basic: Free plan with 10 response credits per month.
- Silver: $35/month with 150 response credits, suitable for small businesses.
- Gold: $59/month with 350 response credits, suitable for larger companies.
Customer Testimonials
TalkbackAI has received positive reviews from over 200 businesses, with customers praising its ease of use, time-saving capabilities, and excellent customer service.
Supported Platforms
TalkbackAI currently supports Google Business Profile, Yelp, TripAdvisor, and other major review platforms, with more platforms being added based on user feedback.